Privacy Policy

We take the privacy of our users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service.

For the purposes of this privacy policy,'Personal Information' means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, credit card details, Debit card details, cardholder name, card expiration date, information about User mobile phone, DTH service, data card, electricity connection and any details that may have been voluntarily provided by the User in connection with availing any of the services on this site. Exception: Any information which User provides to an open, public environment or forum including (without limitation) any blog, chat room, social networking site, albums, community, classifieds or discussion board, is not confidential, does not constitute Personal Information, and is not subject to protection under Privacy Policy.

We automatically track and collect the following categories of informations when you visit our Website or Android application

  • IP addresses;
  • Device Id;
  • Domain servers;
  • Types of computers accessing the Website;
  • Types of web browsers used to access the Website;
  • Referring source which may have sent you to the Website;
  • Other information associated with the interaction of your browser and the Website (collectively "Traffic Data")

In order to access certain areas of the Website, we may require you to provide us with certain information ("Personal Information"). Personal Information includes the following information

Your full name, address, e-mail address, telephone number, date of birth and bank or payment card details and any proof of your identity and/or address that we may request; Details of any transactions you carry out through our Website using your MSmartPay account and of the fulfilment of your requests; Details of any bank account (including but not limited to, account holder, account name, account number, sort code, online banking PIN, Transaction Authentication Number "TAN" and password, available balance and transaction history of your bank account), ITR, TAX certificates or any other income documents as necessary by us; Details of any credit, debit or other card used by you for transactions; Your participation in any promotion sponsored by us; Correspondence that you send us; Calls that we make to you or you make to us; Surveys that you complete through the Website or based on our request; Information collected through cookies. Please see Paragraph I (Cookies) of this Privacy Policy for more details; Your IP address, log-in times, operating system and browser type; and Details of your visits to our Website including, but not limited to, Traffic Data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access whilst visiting our Website.

Disclosure of Information:

M K Jindal Private Limited will not share any personal or sensitive data with any external organization unless the same is necessary to enable it to provide services (to User or business associates) or to enable completion of a legitimate transaction or for reporting which may be necessary or required pursuant to applicable law or pursuant to the terms and conditions applicable to such information as agreed to with M K Jindal Private Limited. M K Jindal Private Limited may disclose information about User and / or business associates as permitted or required by law.

Observation of reasonable security practices:

M K Jindal Private Limited shall take all reasonable precautions to maintain the confidentiality of personal and sensitive information / data pertaining to its User and business associates by imparting proper training to its employees and by providing restricted access to persons who may require access to such data strictly on a need to know basis.

Updates to this Privacy Policy:

M K Jindal Private Limited may change the data privacy practices and update this privacy statement as and when the need arises, and the same shall be made available on the website.